Privacy Policy

Last update : 25 august 2023

COLLABORE, owner and operator of Webilio, attaches great importance to your privacy and personal information. Our users ("Users") include individuals who visit ("Visitors") the site www.webilio.ca, any related domain or subdomain, or mobile applications, individuals who register ("Clients") to use the site www.webilio.ca and the applications and Services ("Services") related to it.

Webilio and our services are intended for use by our clients, their employees, as well as their clients and external collaborators. We are not responsible for the privacy or security practices of our Clients, which may differ from those outlined in this Privacy Policy. Our Clients' employees are subject to additional employer policies.

This Privacy Policy applies to all Users and describes our privacy practices in relation to the use of the Site and the Services offered by Webilio. By visiting the Site or using the Services provided on webilio.ca, you consent to the following practices:

The Receiving Party acknowledges that any unauthorized disclosure of Confidential Information is likely to cause harm to the Disclosing Party. The Receiving Party therefore agrees and undertakes to (i) keep all Confidential Information secret and take all necessary measures and precautions for this purpose (ii) not to communicate, disclose or transmit to any third party any Confidential Information (or tolerate or allow such actions to be committed by others) except as provided herein or with the prior written consent of Collabore (iii) not to use the Confidential Information transmitted or accessed except in connection with the performance of its rights and obligations herein. For clarity, the level of diligence that the Receiving Party must apply to the protection of the Confidential Information received must be the same level as applied to protect its own Confidential Information, but in no case shall it be less than the standard of reasonable diligence.

The Receiving Party may disclose Confidential Information to its employees, agents, and representatives who need to know or access such Confidential Information for the purposes herein, provided that such persons are bound by confidentiality obligations no less burdensome than those contained in this Agreement. The Receiving Party remains responsible for any breach of this Agreement by its employees, agents, and representatives.

Collection of Personal Information

Our website uses local HTML data storage and cookies that allow us to save data in a browser.

We typically store the following information as local HTML5 storage. The collected data allows us to identify you, notably through the following information:

Name

First Name

Email Address

Phone Number

IP Address

Company Name

Company Postal Address

Company Postal Code

Company Email Address

Company Phone Number

The personal information that COLLABORE collects is gathered through the collection methods described below, in the sections "Forms and Data Collection".

When you interact with us, such as by making a request, registering on our websites, requesting a demonstration, signing up for one of our trials or free events, requesting additional information, or contacting us for customer service purposes, we may ask you to provide your contact details such as your first name, last name, company name, address, phone number, email address. We may also ask you for other information to help us do business with you, such as the types of products and services that may interest you, information about the size of your company, the number of employees, the industry or geographical locations, and demographic data ("Business Relationship Information") (hereinafter collectively the "Information").

Like many other commercial websites, we also passively collect certain generic information to track user activities and movements on our Site, as well as the use of our Services ("Site Navigation Information"), often through cookies and other tools to provide better Services and offers to all our users, visitors, and Clients. We use, among others, "Google Analytics" and "Google Ads" for statistical and marketing purposes. You can view the privacy policy of this provider at www.google.com/policies/privacy .

Forms and Data Collection

COLLABORE collects your personal information with your consent, through the contact form on Webilio.ca and via the newsletter subscription form.

Cookies

COLLABORE collects certain information through cookies. These files allow COLLABORE to process statistics and traffic information, facilitate navigation, and improve service for your comfort. Under the General Data Protection Regulation (European Regulation 2016/679), your consent will be requested for the use of cookies involving the storage and analysis of personal data.

Description of Cookies

IP Address

Operating System

Queries made on products or website

Pages visited

Time and day of connection or activity

Third-party cookies may also be recorded, mainly from Google, Facebook, LinkedIn, or other social networks previously connected to your browser. COLLABORE invites you to review the privacy policies and terms of these third parties, as they may differ from COLLABORE's policies.

Opposition to the use of cookies

You can refuse the recording of cookies by configuring your browser. However, COLLABORE will not be responsible for any malfunctions following this configuration.

Hosting of personal information and your content

The hosting of your personal information and your content collected on the site www.webilio.ca is:

Rapide Net, (www.rapidenet.ca) located at: PO Box 5009, BP George-Gagné, Delson, Quebec. J5B 0A6. The hosting of your personal information and your content collected on the Webilio site is hosted by Microsoft SQL Server (www.microsoft.com/en-us/trust-center/privacy/data-location)

Person in charge of personal information processing

The person responsible for collecting personal information is Maxime Ricard. She can be contacted at (514)-475-2139 or at maxime@webilio.ca.

The person responsible for data collection at Webilio is in charge of determining the means to apply, protect, and transmit privacy policies.

Obligations of the person responsible for collecting personal information

The person responsible undertakes to protect the collected personal information and not to transmit it to an external third party of COLLABORE.

In the event that the confidentiality or security of the collected personal information is compromised, the person responsible is also in charge of informing the affected persons by all possible means.

Right to rectification and deletion of collected information

At any time, you can request to review, update, modify, or delete your collected personal information. To do so, send an email to the following address: info@webilio.ca explaining the nature of your request. Authentication measures will be taken before processing your request, for confidentiality purposes.

Collection of personal information under European Regulation 2016/679

The collection and processing of your personal information adhere to the following principles:

No use or further processing of your data will be carried out without your prior consent or without a specific legitimate reason authorized by law.

The collection and processing of your personal data are strictly limited to one or more specific purposes stated in this privacy policy. No use or further processing of your data will be carried out without your prior consent or without a specific legitimate reason authorized by law.

COLLABORE is committed to collecting and processing only the personal data necessary to achieve the pursued objectives. Thus, only essential personal information will be collected and processed, within the limits of what is necessary and proportionate to the intended purposes.

The retention period of personal data is time-limited and communicated to you transparently. Personal data is retained only for the duration necessary to achieve the pursued objectives or to comply with applicable legal obligations. Once the retention period has expired, personal data will be securely deleted or anonymized.

The data controller undertakes to preserve the integrity and confidentiality of the collected and processed personal data. Appropriate security measures are in place to protect personal data against any accidental or unlawful destruction, alteration, disclosure, or unauthorized access, loss, or any other form of unlawful processing.

Responsible for the protection of personal data under European Regulation 2016/679

The person responsible for implementing European Regulation 2016/679 is Maxime Ricard. She can be contacted at (514)-475-2139 or at maxime@webilio.ca.

The role of the responsible person is to ensure compliance with the previously detailed European Regulation 2016/679.

Personal data of minors under Regulation 2016/679

According to Article 8 of Regulation 2016/679, only minors aged 15 or older can give their consent for the processing of their personal data. If you are a minor under 15 years old, a legal representative must give consent for the collection and processing of your personal data. We reserve the right to verify your age or the consent of the legal representative after you have provided your personal information.

How we use the collected information

We use Client Information to perform the requested services and manage our business. For example, we may contact you to request information or provide information about your account, support, service updates, including information about new features, security, or technical issues.

We may use Information for feedback and marketing of our products. For example, we may contact you to discuss your interest in our products and Services and provide you with targeted information, promotions, and offers that we consider relevant to you.

We use non-personally identifiable navigation information on the Site to operate and improve our Site and Services. We may also associate navigation information with Information.

Disclosure Obligations

We may need to disclose Information when required by law, for example in response to a subpoena, a court order, or legal process initiated by law enforcement agencies in Canada and any other country where we operate. We may also use or disclose Information if we have reasonable grounds to believe that the use or disclosure is necessary to effect a business asset sale or transfer, enforce our rights, protect our property, or protect the rights, property, or safety of others, or when required to support an external audit, compliance, and corporate governance functions.

Personal Information Security

We will store all Information you provide on password and firewall-protected servers.

You are aware of the risks of transmitting information over the Internet and that we cannot guarantee the complete security of transmitted data.

You are responsible for keeping the password you use to access our website confidential; we will not ask for your password, except when you log in or perform specific operations on our Site.

Links and Privacy Policies of Third Parties

Our Website contains links to other sites. Please be advised that we are not responsible for the content or privacy practices of these other sites. We encourage you to be aware when you leave our site and to read the privacy policies of any other site that collects personal information.

Error Logging

If there was an error during the execution or runtime of the Site or one of our mobile applications, we collect information to help us investigate and correct this error.

Based on the applicable law in your jurisdiction, we commit to honoring legitimate requests to update your information, change your settings, withdraw your consent, or provide you with copies of collected information.

Be advised that we retain your data for as long as necessary to meet our contractual or legal obligations, including to prevent fraud and improve security.

You can withdraw your consent to the use of the Information you share with us at any time by changing your account settings or contacting us specifying the consent you are withdrawing.

Additionally, in some jurisdictions, the applicable law may grant you the right to limit how we use your personal information.

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